The Latest
Ask Anthony: Guest Experience Slippage Amid Staffing Difficulties
Due to staffing issues and difficulties finding the right talent, the level of guest experience is slipping from what we used to offer at...
Knowland Adds Sub-Market Filter to Its Search and Dashboard Functions
ARLINGTON, Virginia—Knowland announced an advanced data enhancement, Sub-Market Filter, to its popular Market Snapshot Report. The new filter was added to Knowland search and...
First Hospitality Grows Management Portfolio With Three Hotels and Seven Restaurants
CHICAGO—First Hospitality assumed management and operations of Hotel Ardent, Dayton, Ohio; Lively Hotel, Oklahoma City, Oklahoma; and opened Tempo by Hilton Louisville Downtown NuLu,...
This Week’s Comings & Goings
WorldVue announced the appointment of Dean Wood as senior director of sales and channel partners. In his new role, Wood is responsible for increasing...
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Operations
Finding the Right Broker: 5 Qualities That Make for an Effective Partnership
Understanding what you need from your hotel broker is paramount to securing a smooth transaction at an optimal price. Essentially, your broker is the...
Elevating the People Behind Your Revenue
Revenue optimization has long been a property-defining role for hotel organizations, yet revenue professionals can often feel distant from the hotels they work with....
How Do You Know When Your Housekeepers Are in Duress?
For many lodging properties, the housekeeping department employs more associates than any other, often numbering in the dozens or even hundreds. And most of...
Knowland: Nashville Leads Meetings and Events Volume in April
ARLINGTON, Virginia—Knowland reported that Nashville saw an uptick in meetings and events in April, growing 38.0 percent year-over-year (YOY). Las Vegas continued a steady...
7 Pro Tips to Effectively Market Your Hotel
Marketing is an essential and multifaceted effort that begins with creating a hotel narrative and value proposition, conveying it through physical and digital channels,...